We had the privilege of engaging Nishad Kareem of NK Consultancy for a tailored mentoring and coaching program for our projects, back-end, and sales teams at Hitech Refrigeration Services (HRS). The sessions were thoughtfully designed, highly interactive, and remarkably engaging.
Nishad Kareem's expertise guided our team through a structured process to scale up their performance while helping them gain clarity on how to make their daily activities more purposeful and impactful. The interactive format ensured that each team member had the opportunity to share their perspectives, be heard, and identify ways to unlock their full potential.
The results were evident – an uplifted team with a clearer vision, enhanced motivation, and improved productivity. I highly recommend NK Consultancy to any organization looking to empower their teams, drive meaningful performance, and foster professional growth.
We had the privilege of engaging Nishad Kareem of NK Consultancy for a tailored mentoring and coaching program for our projects, back-end, and sales teams at Hitech Refrigeration Services (HRS). The sessions were thoughtfully designed, highly interactive, and remarkably engaging.
Nishad Kareem's expertise guided our team through a structured process to scale up their performance while helping them gain clarity on how to make their daily activities more purposeful and impactful. The interactive format ensured that each team member had the opportunity to share their perspectives, be heard, and identify ways to unlock their full potential.
The results were evident – an uplifted team with a clearer vision, enhanced motivation, and improved productivity. I highly recommend NK Consultancy to any organization looking to empower their teams, drive meaningful performance, and foster professional growth.
We had the privilege of engaging Nishad Kareem of NK Consultancy for a tailored mentoring and coaching program for our projects, back-end, and sales teams at Hitech Refrigeration Services (HRS). The sessions were thoughtfully designed, highly interactive, and remarkably engaging.
Nishad Kareem's expertise guided our team through a structured process to scale up their performance while helping them gain clarity on how to make their daily activities more purposeful and impactful. The interactive format ensured that each team member had the opportunity to share their perspectives, be heard, and identify ways to unlock their full potential.
The results were evident – an uplifted team with a clearer vision, enhanced motivation, and improved productivity. I highly recommend NK Consultancy to any organization looking to empower their teams, drive meaningful performance, and foster professional growth.
The training session conducted yesterday for the HODs and Supervisors of Flora Hospitality India at Flora Airport Hotel, Cochin, was an enriching and impactful experience. The workshop, titled ‘Elevate’, focused on Service Excellence & Superior Guest Experience, equipping participants with practical insights and strategies to enhance hospitality standards.
From the very beginning, the session was engaging, interactive, and thought-provoking. The facilitator expertly blended industry best practices with real-life scenarios, ensuring that every attendee could relate to and apply the concepts in their daily roles. Through a mix of case studies, role-plays, and group discussions, participants gained a deeper understanding of how to elevate guest satisfaction, exceed expectations, and create memorable experiences.
One of the highlights of the workshop was the SWOT analysis session, which was not only insightful but also a fun-filled and highly interactive activity. It encouraged participants to analyze their strengths, weaknesses, opportunities, and threats in a dynamic and engaging way, leading to valuable self-reflection and strategic thinking.
Another key takeaway was the emphasis on proactive service, attention to detail, and the power of personalized guest interactions. The workshop also highlighted the importance of teamwork, leadership, and emotional intelligence in delivering exceptional service.
The energy, enthusiasm, and commitment displayed by all attendees reflected their dedication to upholding Flora Hospitality’s high standards. It was inspiring to see such a dynamic exchange of ideas and best practices.
A special thanks to our trainer, Mr. Nishad Karim, for delivering such a well-structured, insightful, and engaging session. His expertise and enthusiasm made the workshop truly impactful.
Overall, ‘Elevate’ was a truly valuable learning experience, reinforcing the importance of continuous improvement in hospitality. The knowledge and skills gained will undoubtedly contribute to enhancing service quality across our properties.
A big thank you to everyone who participated and made this session a success! Looking forward to more such insightful workshops in the future.
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ElevateA One-Day Workshop on Service Excellence & Superior Guest Experience
